Cookie Policy
This Cookie Policy explains how Medehihanipa uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Why We Use Cookies
We use cookies for several reasons:
- To ensure our platform functions properly
- To remember your preferences and settings
- To understand how our platform is being used
- To improve your user experience
- To personalize content and advertisements
- To provide security and prevent fraud
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, security, and authentication | Session or up to 24 months |
| Performance Cookies | Help us understand how visitors interact with our platform | Up to 24 months |
| Functionality Cookies | Remember your preferences and settings | Up to 12 months |
| Analytics Cookies | Collect information about platform usage patterns | Up to 24 months |
| Security Cookies | Support security features and detect malicious activity | Session |
| Advertising Cookies | Used to deliver relevant advertisements | Up to 12 months |
Specific Cookies We Use
Essential Operational Cookies
- session_id - Maintains your login session
- csrf_token - Protects against cross-site request forgery
- security_check - Verifies platform integrity
- consent_status - Remembers your cookie preferences
Performance and Analytics Cookies
- visit_tracker - Tracks unique platform visits
- user_flow - Analyzes user navigation patterns
- page_performance - Monitors platform loading times
- error_tracker - Records platform errors for improvement
Third-Party Cookies
We may use third-party services that set their own cookies, including:
- Google Analytics for platform analytics
- Cloudflare for security and performance
- Payment processors for transaction security
- Customer support platforms for service quality
Cookie Management
How to Control Cookies
You have several options to manage cookies:
- Use our cookie preference center when available
- Adjust your browser settings to refuse cookies
- Delete existing cookies from your device
- Use privacy-focused browser extensions
- Enable "Do Not Track" features in your browser
Browser-Specific Instructions
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
Consequences of Disabling Cookies
If you choose to disable cookies, please note that:
- Some platform features may not function properly
- You may need to re-enter information multiple times
- Personalized features may be unavailable
- Security features may be less effective
- Platform performance may be affected
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. We will notify you of any material changes through our platform or other communication methods.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@medehihanipa.sbs
Phone: +65 08 3545602
Address: 101A Telok Ayer Street, Singapore 048574